9702 Privacy Policy
This policy explains how the 9702 platform collects, uses, stores and protects the personal information of Malaysian users. We are committed to taking your privacy seriously.
This policy is updated periodically. Effective date: 1 January 2026.
What Information Does This Platform Collect?
When you register and use the 9702 platform, we collect several categories of information to ensure our services are delivered safely and efficiently. This includes:
- Full name and chosen username
- Email address and phone number
- Date of birth (for age verification)
- Identification documents submitted for identity verification
- Bank account holder name for withdrawal verification
- Deposit and withdrawal transaction records in MYR
- Payment methods used (DuitNow, FPX, e-wallet)
- Full account numbers are not stored
- Device type, operating system and browser version
- IP address and general location information (state level)
- Access time logs and session duration
- Screen resolution and language settings
- Game history and betting activity within the account
- Login frequency and usage patterns
- Pages visited and buttons clicked within the platform
- Feedback or complaints submitted to support
How Is Your Information Used?
9702 uses collected information solely for purposes related to platform operations and user experience. We do not sell or rent your personal data to any third party for marketing purposes.
Ensuring every account is held by a verified individual who meets the minimum age requirement.
Processing MYR deposits, withdrawals and bonus credits securely and accurately.
Helping the support team resolve account issues and user enquiries efficiently.
Analysing aggregated usage patterns to improve platform functionality and design.
Detecting and preventing fraudulent activity, money laundering, and unauthorised use of the platform.
Sending account-related notices, terms updates or important security information.
Cookie Usage and Session Tracking
The 9702 platform uses cookies and similar session tracking technologies to ensure the platform functions correctly and to enhance the user experience. Cookies are small text files stored on your device by your web browser when you visit our platform.
Essential Cookies
These cookies are required for the platform's core operations — including keeping you logged in, remembering your language settings and ensuring form security. They cannot be disabled without affecting platform functionality.
Analytics Cookies
These cookies help us understand how users interact with the platform — such as the most frequently visited pages and response times. Data is collected in aggregate and anonymised, for internal improvement purposes only.
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in or use certain 9702 platform features fully.
Data Storage, Security & Information Sharing
Data Storage and Retention Period
Your personal data is stored on secure servers protected by SSL encryption and appropriate technical security measures. Active account data is retained for as long as your account remains active and for as long as required to meet our legal obligations. Once an account is permanently closed, personal data will be deleted or anonymised within a reasonable timeframe, unless there is a legal requirement to retain it for longer.
Data Security
9702 implements a range of technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. These include data encryption in transit, strict internal access controls and continuous system monitoring. While we take these measures seriously, no security system can guarantee absolute protection.
Third-Party Sharing
9702 does not sell, rent or share users' personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances:
- Approved service providers — such as payment processors and game providers who require minimum transaction data to deliver their services on behalf of the platform. All such providers are bound by confidentiality agreements.
- Relevant authorities — where required by law, court order or a valid directive from a regulatory authority, 9702 may be obligated to disclose certain information.
- Protection of platform interests — in cases of suspected fraud or serious internal security investigations, relevant information may be shared with legal counsel or the relevant investigators.
User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 9702 platform user, you have the following rights regarding your personal data:
Request a copy of the personal information we hold about you through customer support.
Update or correct inaccurate information in your account through your profile settings.
Request account closure and data deletion, subject to applicable legal obligations.
Changes to This Privacy Policy
9702 reserves the right to update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. Any significant changes will be communicated via an in-platform notice or email to your registered address. You are encouraged to review this page periodically. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact Us About Your Privacy
If you have any questions, concerns or requests regarding this privacy policy or your personal data, please contact the 9702 support team by email at [email protected]. You may also review platform FAQ or terms and conditions for more information on how our platform operates.
Still Have Questions About Your Privacy?
Check our FAQ section or log in to your 9702 account to manage your personal information directly.